Updated 04/01/2021 (amended terms come into effect on 4/01/2021)
All Auctions Continue As Online Only
Our Saleroom Remains Closed To In-Person Bidders
Valuations By Appointment - Collections Available Via 'Click & Collect'
Our unique approach to auctioneering means it is still possible to view and bid at our auctions from the comfort of your own home, and receive your goods in a timely and safe manner. All our sale catalogues are available online and our team are working hard to answer questions and queries.
VALUATIONS: We're still available for valuations - both in-person, via email and for home visits - we are actively encouraging our ‘virtual valuation service’ via email (email@example.com), via our simple online form (click 'Valuations'), telephone call (0117 9671000) or video call (call us to book a slot). Once happy with your valuation, our team will be happy to assist you in making the next steps.
BIDDING: Bidding online will be available across all the usual platforms. We’re offering LIVE INTERNET BIDDING through our website www.eastbristol.co.uk for a reduced fee of 3%(+VAT) or via the-saleroom.com (4.95%+VAT) as usual. We can also accept bids via email, telephone or by post.
VIEWING: Viewing is encouraged to be done virtually via video call or email, but in some circumstances we are able to offer in-person viewing slots to anyone wishing to view specific items - strictly by appointment only. Please note - we require a list of the lots you wish to view in advance, and these will be arranged outside in our Safe Viewing Area. Our saleroom is closed, and it is not possible to 'browse'. Please call us to book a slot - these are limited, and likely to fill up quickly so booking early is advised. We will not be able to arrange viewings for walk-ins, booking a time slot is essential.
COLLECTIONS, DELIVERY & POSTAGE; Collections from our saleroom can be made using our ‘click and collect’ system in our car park – these slots are offered strictly by appointment ONLY. Both our postage and packing service, and courier delivery services are fully operational. Please contact us for information or to gain a quote.
STORAGE: We are happy to store any items purchased during the lockdown period that aren’t able to be posted or delivered, until such time when restrictions are lifted. As we do not have space to store items, outside storage must be used, so a small charge is levied. Where possible please use our postage or courier services.
Please check our Facebook page for the latest updates. We'd like to wish our customers all the best in the current climate, and we hope you all stay safe. Thank you – the EBA Team.