News

Updated 18/07/2021

In-Person Auctions Are Back!

That's right! After 16 months our in-person auctions are returning. From 19th July 2021 you will be able to turn up at our saleroom in-person once again. No appointments, no booking - just turn up, register, and bid!

There are a still a few rules and notices we'd like to share - so please read this page before making a visit to us:

VALUATIONS:  No appointments needed - we're open Mon-Fri 9am to 5:30pm. Just turn up with your item/s and a member of our valuation team will be on hand to give advice. You can also still contact us virtually - on email (info@eastbristol.co.uk), via our simple online form (click 'Valuations'), telephone call (0117 9671000) or video call (call us to book a slot). 

BIDDING: Our auctions are once again open to the public. No appointment needed - just turn up on auction day, register your details at reception, and you're free to bid! Bidding online will of course still be available across all the usual platforms. We’re offering LIVE INTERNET BIDDING through our website www.eastbristol.co.uk for a reduced fee of 3%(+VAT) or via the-saleroom.com (4.95%+VAT) as usual. We can also accept bids via email, telephone or by post.

VIEWING: Viewing days are always the day prior to auction. We're currently offering TWO types of viewing experiences:

TYPE A: Between the hours of 9am - 11am BY APPOINTMENT ONLY in half hour slots. We're offering these slots to customers who perhaps feel uncomfortable in a room full of people, or are perhaps clinically vulnerable. A reduced number of staff will be present, and slots are issued in a first-come-first-served basis.

TYPE B: Between 11am and 5pm - STANDARD VIEWING - just turn up, no appointment needed. You are free to browse the items as usual and stay as long as you wish.

MASK WEARING POLICY: In order to keep other customers and our staff safe from the spread of COVID-19 please note we have a strict 'no mask, no service' policy in place (unless exempt). Our staff will be wearing masks and taking precautions for your safety, please be considerate and return the favour. 

COLLECTIONS, DELIVERY & POSTAGE; Rules on collections have relaxed. You will no longer need to book an appointment slot, instead - simply inform us in advance of when you're coming, and we'll do our best to have the items ready for when you arrive. At busy times (the few days immediately following an auction for example) there may be considerable waiting times whilst we safely load other customers. In all instances, preference will be given to those who have informed us of their arrival in advance.  

STORAGE: We politely request that all invoices are settled within 5 days of the auction. We are unable to store items for longer than this period. Any items outstanding after this period (where delivery, collection or postage has not been arranged) will be moved to offsite storage and charged at a rate of £5 per lot, per day. We are open for click and collect (see above) and our nationwide courier service is fully operational.

Please check our Facebook page for the latest updates. We'd like to wish our customers all the best in the current climate, and we hope you all stay safe. Thank you – the EBA Team.

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